44.9% of Bangladeshis Dissatisfied With Online Clearance by The Police

44.9% of Bangladeshis Dissatisfied With Online Clearance by The Police. Bangladesh Ministry of Home Affairs has recently conducted a survey that revealed substantial concerns regarding the efficiency and effectiveness of online police services. More than 22% of respondents remain unaware that there is an online police clearance certificate service, while 44.9% are dissatisfied with it.

Public Perception of Police Services in Bangladesh

The Ministry Public Relations Division published a study titled “What Kind of Police Do We Want”, which sheds light on public satisfaction levels with various police services throughout the country. Responses from 24,442 participants provided key insights into the performance of police services.

Key Survey Findings

In the survey, major concerns were raised in several critical areas of law enforcement services, including emergency assistance, victim support, beat policing, and cybercrime response mechanisms. The following are some of the main findings:

1. Online Police Clearance Certificate Service

Approximately 44.9% of respondents were dissatisfied with the online service for police clearance certificates.
This service was unknown to over 22% of the participants.

2. Emergency 999 Service

Approximately 32.4% of respondents reported being unsatisfied with 999 emergency police assistance.
This service was rated as satisfactory by 56.6% of respondents.

3. Victim Support Centre Services

The services provided by victim support centers were dissatisfactory to 42% of respondents.

4. Beat Policing Activities

Beat policing activities in local communities are dissatisfactory to more than 45% of respondents.

5. Online General Diary (GD) Service

There were 44.9% of respondents who were dissatisfied with the online General Diary (GD) services provided by police stations.

6. Special Desks for Vulnerable Groups

Special desks designed for women, children, the elderly, and people with disabilities were significantly unsatisfactory.

7. Cybercrime and Cyberbullying Prevention Mechanisms

According to the survey, 72.1% of respondents were dissatisfied or unaware of cybercrime and cyberbullying prevention services.
There was also a great deal of discontent with the e-traffic prosecution service expressed by most respondents.

Demographics of Survey Participants

Among the key demographic insights revealed by the survey were:

There were 86.6% of respondents between the ages of 18 and 44.
Males made up 95% of the participants.
The majority of respondents were employed, 27.2% were students, 7.6% were businessmen, and 7.1% were other.
Dhaka had the most respondents, followed by Chittagong and Comilla.

Implications of the Survey Findings

Bangladesh needs to improve police services, particularly in the areas of online police clearance, cybercrime prevention, emergency response, and victim support, according to the findings of this survey. Through better efficiency, transparency, and awareness campaigns, public trust in law enforcement services can be rebuilt.

How Can Police Services Be Improved?

Enhancing Public Awareness – Because a significant number of respondents were unaware of existing services, government awareness campaigns should include social media, television, and community outreach.
Improving Online Services – Making the online police clearance certificate process more user-friendly could reduce dissatisfaction.
Strengthening Emergency Response – To ensure rapid and efficient police response in urgent situations, 999 emergency services must be improved.
Better Cybercrime Management – To ensure online safety and security for all citizens, cybercrime and cyberbullying prevention mechanisms need to be strengthened.
Upgrading Police Support for Vulnerable Groups – To provide effective support to women, children, the elderly, and disabled individuals, special desks must be equipped with trained personnel.

Conclusion

Bangladesh police services need significant reforms to meet public expectations, according to the survey findings. A more efficient and accessible law enforcement system could be created by addressing the concerns raised in the survey.