How To Contact PCC Support Center in Bangladesh by Phone

How To Contact PCC Support Center in Bangladesh by Phone. If you’re planning to travel abroad for employment, higher studies, immigration, or legal purposes, obtaining a Police Clearance Certificate (PCC) is an essential step in Bangladesh. However, navigating the PCC process can be overwhelming, especially if you’re applying online for the first time. That’s why knowing how to contact PCC Support Center in Bangladesh for help is crucial for a smooth and hassle-free experience.

Whether you are facing technical issues, unsure about your application status, or need to reset your password, the PCC Support Center is there to assist you every step of the way.

For direct and immediate assistance, the Bangladesh Police have set up dedicated phone lines for the PCC Support Center. You can reach their helpdesk by dialing the following numbers during working hours:

These lines are operated by trained support personnel who can guide you through the application process, troubleshoot technical issues, and provide clarity on document requirements. This is especially helpful for individuals in remote areas who lack access to stable internet.

If you prefer written communication or have documents to share, you can contact the PCC team via email at:

Make sure to include your full name, application reference number, and a clear explanation of your issue. Attach relevant screenshots or scanned documents, if needed, for faster resolution. Responses are typically sent during working hours on government workdays.

The Bangladesh Police Clearance Certificate portal is a user-friendly website designed to simplify the application process. Here, applicants can:

The portal is accessible at https://pcc.police.gov.bd and is the official platform for managing all PCC-related services. If you’re unsure how to use the website, the chatbot feature can provide instant answers to common questions.

For instant guidance, the PCC portal also features an AI-powered chatbot. This is especially useful for frequently asked questions (FAQs) such as how to reset your password, what documents are required, or how to pay the processing fee.

It’s available 24/7, making it a convenient first step before contacting the support team directly.

Don’t have internet access? No problem. You can check the status of your Police Clearance Certificate application right from your mobile phone by sending a simple SMS.

To check your status:

Within seconds, you’ll receive an SMS update on your application’s current status—whether it’s under review, approved, or pending further documentation.

If you can’t access your PCC account due to a forgotten password, you can reset it via SMS as well.

To reset your password:

You’ll receive a message with instructions to reset your password and regain access to your account.

Another great resource for updates and community support is the official Online Police Clearance Certificate-BD Support Facebook page. Here, users often share their experiences, ask questions, and receive help from moderators.

It’s a good platform to stay informed about system updates, maintenance announcements, and any changes in the PCC procedure.

When reaching out to the PCC Support Center, it’s important to be mindful of their operating hours:

Try to contact them within these hours for a faster response.

PCC Support Center in Bangladesh offers various channels of assistance to make your application process smooth and efficient. Whether you choose to call, email, chat, or text, there is always a way to get the support you need. Knowing how to contact PCC Support Center in Bangladesh for help can save you valuable time and avoid delays in getting your Police Clearance Certificate